Customer Satisfaction
Review

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I had a wonderful experience at Moment Diamond! The owner was incredibly patient and kind, answering all my inquiries. What truly impressed me was the lack of pressure to buy by the seller. Unlike some other shops where you feel obligated to make a purchase and some shop doesn’t even want to sell. the Moment Diamond owner never once pushed me. This genuine approach made me feel confident in my decision to choose Moment Diamond. Service: 5 Stars Diamond Quality: 5 Stars Communication: 5 Stars Especially important for foreigners who may not speak Thai: The owner speaks excellent English, making the entire process smooth and comfortable. Highly recommended!

1. The quality of the workmanship is as good as that of the Siam Paragon department store in Bangkok.
2. It doesn't mean that the price is expensive. The price is great, and they show you the design in CAD first, and then they show you the workmanship according to the design.
3. They are really kind, and when I tried it on, they resized the ring, and they delivered it to my hotel on the last day of my trip.
4. They show you how to match the Diana jewelry certificate and the engraved numbers. 5. You can visit the store in 30 minutes from downtown Bangkok. The taxi driver might get lost at the entrance of the business complex. 6. The process is to contact them by line, choose the design you want, the size of the raw stone, etc., make a deposit, send the design in CAD, confirm it, and they will produce it and pick it up according to your Bangkok travel schedule.
7. It's cheaper than Jongro.
8. It was a new pleasure!
9. They are really, really kind.

I will order again next time I go to Bangkok!

Thank you K.

We are very happy with our experience custom making our engagement ring with Moment Diamond. The communication with Nui and her partner was great from start to finish. They checked in with us every step of the way which helped my fiancé get the exact design she wanted.
Also, we had a time constraint with our upcoming flight, so we greatly appreciate their help and extra effort to create the ring in time :) Would highly recommend Moment Diamond to custom make your ring.

The ring we bought was amazing and the costumer service is top notch!! Recommend!

I had a wonderful experience with Moment Diamond. The team was very professional and helpful throughout the entire process. They helped me select a beautiful 5-carat lab-grown pear diamond, and the service was smooth and well organized. I’m excited to receive the final piece! Highly recommend them for custom jewelry in Bangkok.❤️

I was overseas looking for a good place to buy a lab-grown diamond ring. Even though I was abroad, Nui and Chap made the process super easy and guided me every step of the way. They listened to my requirements, advised me on what was possible and what wasn't, and suggested alternatives to achieve the look I wanted. They were incredibly accommodating and delivered exactly the ring I had in mind.

My biggest concern was the authenticity of the ring. When I came to pick it up, they walked me through all the paperwork and showed me the serial number using a machine, which gave me great peace of mind.

Highly recommend them – 10/10!